IT Operations Management (ITOM)
ITOM Increases efficiency and maximizes business service quality. ServiceNow ITOM is helpful in the reduction of an organization’s day-to-day operations. It efficiently identifies and provides remediate issues, which increases efficiency and results in value-added activities. ServiceNow ITOM Enterprise delivers a comprehensive and integrated set of ITOM capabilities that build seamlessly on your existing ServiceNow IT Service Management investment.
Requirements of an effective ITOM
Many IT teams in organizations suffer from service outages and cloud complexity due to the usage of multiple ITOM tools that are unintegrated. The requirements for an effective ITOM are an integrated, service-centric approach, one that maximizes business service quality, drives efficient processes, enables innovation, and ensures robust governance. One critical function of ITOM Enterprise in business is that it can proactively eliminate service outages and manage hybrid clouds.
Our consultants will provide unique governance and methodology
At Acktinos, we understand that each ITOM ecosystem is different and has unique opportunities and challenges, which usually have an impact on your project outcome. Our highly skilled consultants ensure that we provide our unique ITOM Methodology that gives you the best recipe of technology strength and governance guidance to ensure your project succeeds.
