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IT Service Management (ITSM)
ITSM tools allow an organization to modernize the way the organization manages and delivers services to users through a single cloud-based platform. By using one device, an organization can automate processes, increase productivity across the organization enterprise, and gain data visibility and reporting.
High Productive results from an efficient ITSM operation
ServiceNow ITSM aligns with ITIL standards to manage access and availability of services, fulfill service requests, and streamline service continuity. High-performing ITSM services mapped to ITIL processes help keep employees happy and productive, while ensuring IT infrastructure is aligned to the needs of the business.
Acktinos uses the service management strategies
To meet the IT needs of our esteemed clients, Acktinos uses the ServiceNow ITSM and adopts the best Service Management strategies as well as ITIL frameworks to build the cloud-based platform required for our clients. Our consultants and developers work strategically to provide the best IT platforms. IT plays a vital role in the value that Acktinos delivers to its customers; therefore, we provide top IT services to our clients through close cooperation, responsiveness, and reliable execution.
